Stylish Home Decor – Refund and Returns
We want you to be happy with your purchase from Stylish Home Decor. If for any reason you need to return an item, please review the following guidelines:
Return Period:
- You have 14 days from the date of delivery to notify us of your intent to return an item.
- Once we receive your notification, you have an additional 14 days to return the item.
How to Initiate a Return:
- Please contact us by email at info@stylishhomedecor.co.uk to initiate a return. We will respond with instructions on how to proceed.
Change of Mind Returns:
- We are happy to accept returns for a full refund on most items within the 14-day window, provided they are returned in their original, unopened, and undamaged condition with all tags attached.
- Please note that you will be responsible for the cost of return postage for change of mind returns.
Damaged or Defective Items:
- If you receive a damaged or defective item, please contact us immediately at info@stylishhomedecor.co.uk.
- We will arrange for a replacement item or a full refund, including the cost of return postage. We will provide you with a pre-paid postage label for your convenience.
Items We Cannot Accept for Return:
- We cannot accept returns on perishable or sanitary items due to hygiene reasons.
Return Conditions:
- All returned items must be in their original packaging, with all tags attached.
- We reserve the right to refuse a refund or exchange on any items that do not meet these conditions.
Return Inspection:
- Upon receiving your return, we will inspect the item to ensure it meets the return conditions.
- Once the inspection is complete, we will process your refund or exchange within 14 days.
Refunds:
- Refunds will be issued to the original payment method used for the purchase.
Please Note:
- This policy does not affect your statutory rights as a consumer.
For any further questions about our return and refund policy, please do not hesitate to contact us at info@stylishhomedecor.co.uk.